Rheumatology Care, P.C
Dr. Shikha Sarebahi, MD
Office Policies
Appointments
You may schedule an appointment by calling 804-639-7850 Monday through Friday, 8:30 a.m. - 5:00 p.m.
Appointments are an important part of your treatment as time has been reserved specifically for you to talk with the physician. Please arrive on time for your appointment.
If you cannot arrive on time, please call the office to reschedule your appointment. If you are unable to keep your appointment, call the office and notify us immediately.
Prescription Refills
Prescription refills are handled by our staff during normal business hours (Monday - Friday: 8:30 a.m. - 4:30 p.m.). Please contact your pharmacy and request a refill via ePrescribe. Your prescription will be refilled within 3 business hours.
New Patients
Please view information regarding your First Visit.
Insurance
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We will bill most insurance carriers for covered services as long as proof of insurance is provided at the time of service. Co-Payments are expected at the time of services. We offer a variety of payment options to meet your needs. Our office accepts payments by cash, checks, and Visa, MasterCard and Discover credit cards.
Please visit Financial and Insurance for additional information.
Referrals
If your insurance plan requires a referral to see the specialist, please contact your primary care physician. If a referral is not received at the time of your appointment, you may be asked to reschedule.
Authorizations
We will obtain authorization from your insurance provider for ancillary services including infusion therapy. Please note that it can take up to 30 days to obtain approval from your insurance company.
PHA Discrimination Notice
Please view information regarding Premier Healthcare Associate’s Discrimination Notice.
Financial and Insurance
Our office is committed to helping you maximize your insurance benefits.
Because insurance policies vary, we can only estimate your coverage in good faith and cannot guarantee coverage due to the complexities of insurance contracts.
Payment of co-pays, deductibles and patient balances are due when services are rendered. Patients who have insurance through the Health Exchange need to show proof of insurance premium payment at time of service.
IF YOU WISH TO MAKE A PAYMENT ONLINE, YOU MAY DO SO ON OUR PATIENT PORTAL. CLICK HERE TO ACCESS THE PATIENT PORTAL.
CLICK HERE for Guidelines on Changing Insurance for 2025
Insurance Policy
On your first visit to our practice, bring your current insurance card with you. If you change insurance companies or join another plan, please be sure to notify our insurance department of this change immediately.
It is the patient’s responsibility to verify with their carrier that their physician is a participating provider.
As a courtesy to our patients, we will submit insurance claims for you. We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days. Prior to making an appointment always verify we participate with your plan as our participation with certain plans can change. With the multitude of available health plans, patient involvement is paramount.
To compare pharmacy pricing, please visit www.GoodRX.com.
IMPORTANT INFORMATION ABOUT OPEN ENROLLMENT FOR OUR MEDICARE PATIENTS: